Switching from ServiceTitan

ServiceTitan is priced per technician for companies with several trucks. If that is not you yet, the gap is large enough to be worth doing the arithmetic on.

30 days free, no credit card. Or look around a demo account first.

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What does your crew cost on each?

2
ServiceTitan
$490 to $1,000
a month
HomeServicesIT
$79
a month

$4,932 a year, at 2 people.

Their prices as published on their pricing page, checked 2026-09-04. Prices move. Check theirs before you decide anything.

What ServiceTitan does better

  • Almost everything, if you are big enough. Dispatch, call booking, reporting depth, payroll, inventory.
  • A real onboarding team who will move your data and train your staff.
  • It is the category leader for a reason, and the reason is not marketing.

If you are running enough trucks to need dispatch boards, call centre tooling and a dedicated onboarding team, ServiceTitan is built for that and this is not. The comparison below stops being meaningful somewhere around ten technicians.

What is different here

It costs a flat amount

One monthly price for the business, not a price per technician. At four technicians that difference is most of a truck payment.

You can start this afternoon

Sign in, upload your customer list, price a job. No implementation, no onboarding call, nothing to schedule.

It is aimed at a smaller shop

Fewer screens, fewer settings, and nothing that assumes a dispatcher exists.

Moving your customers over

Export your customers from ServiceTitan, upload the file, and we work out which column is which. Their column names are ones we already know, so there is usually nothing to match by hand. You see what is new, what you already have and what the file repeats before anything is saved.

What ServiceTitan brings in

  • Whatever their onboarding team migrates for you, as part of an implementation

What it leaves behind

  • Nothing you can do yourself in an afternoon

Rather not do it yourself? Email the file to pettigrewlabllc@gmail.com and it will be in your account. That is not a plan feature and it is not going to become one.

Common questions

Is this really a fair comparison?

Not on features, no. ServiceTitan does a great deal that this does not. It is a fair comparison on price for a small shop, which is the only reason anybody puts the two side by side.

When should I move up to something like ServiceTitan?

When you have a dispatcher, when your reporting needs are beyond what one owner reads, or when the per-technician cost stops being the biggest number in the decision. Plenty of businesses never get there, and that is fine.