We're a small team, so support is a real person reading a real email - not a ticket queue. Tell us what's going on and we'll get back to you as soon as we can, usually the same day.
Fastest resolution: include your account email and what you were trying to do.
From your account settings once you're signed in. It takes effect immediately - no cancellation fee, no contract.
Yes. Open the job and send the invoice whenever you're ready; it isn't tied to the completion date.
Check the job's activity log for the delivery status first - most of the time it's a spam folder issue. Email us if it looks like it never sent at all.
Email us and we'll take care of it - reach out before or shortly after a charge and we'll make it right.
More questions about pricing or features? See the homepage FAQ or pricing page.